Kevin Ward - Resume
Active Extra Class Ham radio Operator Call sign NO7Y
Attended Mount Hood Community College - Earned credits required to achieve General Associates degree.
2003 - Current, Owner of Wardcomputer
Office Team, Priority, Manpower
Temp Office support and phone support
* Phone support for IBM HD division. Manpower - Rochester, MN
* Data entry, filing. Office Team - Mesa, AZ
* Light industrial, data entry, ID cards. Priority - Mesa, AZ
* Year 2000 desktop update coordinator.
* Windows NT4 backoffice /NT2000 and Novell network administrator.
* Responsible to configure Cisco routers for wan (wide area network).
* Setup and maintain proxy server.
* Setup both software and hardware on individual desktop machines.
* Updated desktop pc's and servers for more stable, efficient usage.
* Transfer users from Benckiser's Exchange Server to the new ReckittBenckiser exchange server.
* Setup a robotic CD-ROM burner.
* Responsible for backing up critical systems.
* Help individuals and corporations with their computer support concerns.
* Installed printers, software, local area networks, internet access, replaced hardware as needed. General maintenance such as de-fragmentation, scandisk, clean up temporary files from computers.
* Setup proxy and email servers for corporate wide access to internet.
* Setup Mdaemon servers for domain email parsing.
* Setup MS Exchange Server 5.5 for SMTP/NNTP/POP3/IMAP/HTTP
Salt Lake City, UT
Audio Response support
* My responsibilities included the setup of audio response systems (ARS) using both Ethernet and twin-ax to network with IBM AS-400 systems. Provided telephone-based trouble shooting of ARS for CMC customers.
* Corrected memory leakage problems with CMC's audio response systems.
1997-1998 with a return appearance in 1999
Technician and client support
* Geek Squad depended upon me to trouble shoot operating systems, software and hardware. Installed motherboards, video cards, hard drives, modems, and scanners.
* Responsible for training new technicians.
help fix what can and will go wrong with your PC!